CTC is fully committed to assisting our members during this time. It is also our responsibility to do our part to slow the spread of the virus and to protect our members and employees.
Considering this and the compliance with federal requests for no more than 10 people in one space, effective today (Tuesday, March 17) and until further notice, CTC will be closing our Brainerd, Baxter, and Crosby offices to walk-in visitors.
Customers can drop off payments at all locations. We will also have an equipment drop-off box outside our Baxter office, along with replacement remote controls. Additionally, CTC will dispatch technicians for service repairs and for all essential service installations.
Please be assured that we are working diligently to provide continued residential services and business needs during this challenging time. Network usage will increase as more people telecommute and engage in distance learning. We are taking measures to provide the bandwidth capacity to meet this increased demand and to make internet available to those who may not have access.
We are fortunate to have systems that allow our employees to work off-site. Because of this, we are available and ready to assist you over the phone 24/7 at 800-753-9104 or 218-454-1234, online at www.goctc.com, or via email at firstname.lastname@example.org.
Technology Center: North of Cub Foods on Highway 371. Corporate Office: Brainerd Industrial Park on Madison St.